At Rocco’s Collision, our customers are part of our family. Since 1957, we have been dedicated to a tradition of customer satisfaction and quality collision repair.
From the very first interaction, you can expect hospitality at its finest. We understand that collision can be a very intimidating experience for our customers. For over 60 years, we have processed thousands of claims assisting our customers by eliminating the stress associated with this process. We are the experts and take our responsibility seriously. Our experienced staff has the knowledge necessary to navigate through the entire collision process from inception to delivery of the final product. Our proprietary systems, state of the art equipment and our master technicians have enabled us to become leaders in the industry. Our team is exceptional, our quality is impeccable and our speed is unmatchable, delivering vehicles faster than anyone else in the industry! Since 1957, our grass roots company has allowed the Rocco’s team to learn and grow with experience making our customers part of our family. This approach has exceeded all expectations, earning top rankings from all our major business partners. We consistently outperform over 18,000 of our competitors in quality, customer service and cycle time.
We have the knowledge, expertise and technology to face the challenges of restoring every vehicle to pre-loss condition with vehicle safety being our number one priority. We have developed procedures to ensure our customers peace of mind. Our goal is to provide an unparalleled experience in collision repair. Rocco’s Collision is built with a team of highly trained, dedicated and technologically advanced employees. We proudly display our company values in all of our locations as well as in the personalities of our employees. Our core values; leadership, integrity, dedication, respect, growth and happiness are clearly visible to everyone that walks through our door. The culture at Rocco’s Collision, exemplified through our employees is just as important as any other part of our business.
The Rocco's Collision Team
Mark also has a career in sports management and currently represents several professional boxers who compete on HBO PPV, HBO, SHOWTIME, ESPN to name a few.
Mark is a dedicated student of the trade and consistently enjoys extreme on the job training by his more experienced teammates. Mark is on a step-by-step mission to take over the family business and is working hard and getting educated so that he can one day achieve his goal.
With his extensive and outstanding insurance and collision experience, he is able to confidently provide our customers with reliable information based on his rare ability to view things from various rare perspectives. This ability has been a blessing to us at Rocco’s Collision Centers. He also has twenty-two successful years of work experience in the insurance industry under his belt. As a result of his skill, efficiency, effectiveness and excellent work ethic, he moved through the ranks, becoming versatile and highly knowledgeable in all areas of the insurance industry. It is noteworthy that the eleven years of Jack’s life prior to joining the Rocco’s collision team was spent with Progressive Insurance, where he was able to lead and develop several highly trained teams of claims specialists. It suffices to say that Jack is a vital addition to our team.
Normita spent her first six years as the front office manager of the original Rocco’s location on Reed Street in the heart of South Philadelphia where she mastered the inner workings of the collision industry. Prior to her employment at Rocco’s Collision, Normita boasts fifteen years’ experience working for various top executives as a behind the scenes coordinator in the nonprofit arena.
When not at work Normita enjoys spending time with her family and frequently enjoys participating in yoga classes.